Frequently Asked Questions
Everything you need to know about our sustainable beauty products and services.
Are Davines products sulfate and paraben-free?
Yes, we prioritize sustainable beauty. The majority of our formulas are free from sulfates and parabens, utilizing high percentages of natural ingredients and biodegradable components instead.
How can I track my order?
Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to the carrier's website to monitor your delivery progress.
What is your return policy?
We accept returns on unopened and unused products within 30 days of purchase. Please contact our customer care team to initiate a return authorization.
Does Davines test on animals?
No, Davines does not test its products or ingredients on animals. We are committed to ethical practices and are a certified B Corp.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Apple Pay.
Are your product packagings recyclable?
Sustainability is at our core. We use food-grade plastic for many containers and participate in carbon-neutral packaging initiatives to ensure our environmental footprint is minimized.